Privacy Policy

Introduction
Community Experiences Pvt. Ltd, a registered travel agency based in Nepal, is committed to providing immersive and ethical travel experiences. Your trust is our greatest asset, and we are dedicated to protecting the confidentiality and security of the personal information you share with us.

Our Privacy Objectives
We use your information to deliver high-quality services while ensuring:

  • Strict confidentiality and security standards.
  • Access only by authorized staff for communication, service improvement, and operations.
  • Sharing of information with third parties (hotels, transport providers, activity organizers) only with your consent.
  • Your right to access, update, or request deletion of your personal information.

Information We Collect

  • When you engage with us, we may collect:
  • Personal details: name, address, email, phone number, nationality.
  • Travel preferences: destinations, dates, group size, budget, and special requirements.
  • Essential travel documents: passport details, insurance, flight information, and payment details.
  • Technical data: IP addresses and website usage statistics to improve our services.

We do not collect sensitive information (religion, politics, health) unless necessary to provide specific services (e.g., medical assistance, accessibility needs).

How We Collect Information

  • Through inquiry and booking forms on our website.
  • Via emails, phone calls, or social media communication.
  • From partner booking platforms with your prior consent.
  • During events, feedback sessions, or direct conversations with our travel experts.

Data Retention

  • Newsletter subscriptions: until you unsubscribe.
  • Travel inquiries and bookings: retained for the duration of service delivery and archived for up to five years before deletion.

Use of Information

We use your information to:

  • Identify and respond to your requests.
  • Provide tailored travel experiences and updates.
  • Finalize bookings and coordinate with service partners.
  • Comply with legal obligations.

Third Parties
We may share information with:

  • Accommodation providers, transport companies, and activity organizers.
  • IT and communication service providers.
  • Authorized partners who help us deliver personalized travel experiences.

Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Security
Your personal information is stored securely on servers with restricted access. We continuously strive to safeguard your data against unauthorized use.

Policy Updates
We may update this Privacy Policy periodically. Any changes will be published on our website, and your information will not be used in new ways without your consent.

Your Rights
You may unsubscribe from newsletters or request access, correction, or deletion of your personal data by contacting us at:
Email: info@community-experiences.com
Whatsapp +977 9824839417

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